大家買梳化記得唔好買芝華士
話說上年11月尾買咗張梳化，兩個月都未夠就出現問題(圖1)
打佢個維修電話永遠都冇人接聽
終於頂唔順2月3號直接上佢門店搵人處理
問佢幾時有得上門檢查佢淨係叫我等消息，一直都俾唔到確實日子我
直到3月3號先有師傅上嚟檢查，師傅話要攞返大陸廠維修需要七日時間，話Office會聯絡返我約回收日子，我唔同意，要求客服人員聯絡我傾解決方案
點知第二日就有個自稱沙田門店職員嘅人WhatsApp我（圖2）（圖3）
話只能回收梳化送貨部會再通知我（我元朗買但係唔知點解聯絡我嘅係沙田部）
3月5號突然之間又講件事唔關佢事，叫我聯絡元朗店長
元朗店長在電話聲稱公司係會一換一梳化，話公司嗰邊未有咁快安排到，但唔知點解沙田同事會先行聯絡我（有錄音）
突然之間又喺WhatsApp度推翻個之前電話入邊講嘅嘢，亦都話事情唔係佢跟開，叫我聯絡返個同事（圖4）
我錄音都表明要求相關人士主動聯絡我，因為根本聯絡唔到售後電話，但都得不到任何回覆
話說上年11月尾買咗張梳化，兩個月都未夠就出現問題(圖1)
打佢個維修電話永遠都冇人接聽
終於頂唔順2月3號直接上佢門店搵人處理
問佢幾時有得上門檢查佢淨係叫我等消息，一直都俾唔到確實日子我
直到3月3號先有師傅上嚟檢查，師傅話要攞返大陸廠維修需要七日時間，話Office會聯絡返我約回收日子，我唔同意，要求客服人員聯絡我傾解決方案
點知第二日就有個自稱沙田門店職員嘅人WhatsApp我（圖2）（圖3）
話只能回收梳化送貨部會再通知我（我元朗買但係唔知點解聯絡我嘅係沙田部）
3月5號突然之間又講件事唔關佢事，叫我聯絡元朗店長
元朗店長在電話聲稱公司係會一換一梳化，話公司嗰邊未有咁快安排到，但唔知點解沙田同事會先行聯絡我（有錄音）
突然之間又喺WhatsApp度推翻個之前電話入邊講嘅嘢，亦都話事情唔係佢跟開，叫我聯絡返個同事（圖4）
我錄音都表明要求相關人士主動聯絡我，因為根本聯絡唔到售後電話，但都得不到任何回覆
📎 附加媒體：
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